Please e-mail us for availability AsukaOrchids@Yahoo.com. Then we will advise you of total costs prior to placing your order. With your initial e-mail, please include your ZIP CODE, so that we can provide you an accurate shipping cost. We are located in San Bruno, California.
We do not have a retail store and, currently, we are not accepting visitors.
Export: We accept continental US orders only, we do not export.
Minimum Order: $25.00
Payment: We accept personal checks or US Postal money orders. We’re sorry, but we do not take credit cards. Checks should be made out to “M. Asuka”.
Shipping Issues (Delays): Please use the shipping information provided when you order to track your package. We are not responsible for any issues which occur during transit. If you do not receive your package within 4 business days (USPS usually provides delivery within 3 business days), contact your local post office directly for assistance.
Shipping Costs: This depends on the size/weight of your order and the destination. We ship United States Postal Service Priority mail. Generally, this will be a 2 (sometimes 3) business days delivery time. We don’t charge handling fees and we won’t intentionally charge you any more for shipping than it costs us.
Shipping Schedule: We generally ship early in the week so that your plants are in transit for as short a time as possible.
Wholesale Orders: We are a small independent grower. We do not have sufficient stock to be able to offer large quantities or any discount pricing. If this is what you're looking for, please check some of the sites listed on our Resources page.
Tax: For California residents, tax will be added to the price of your order. Sorry, it’s the law . . .
Refunds: We do not offer refunds or exchanges and we do not accept returns. We do our very best to send you only healthy, viable plants that are exactly as we advertise them to be.
If you do not feel comfortable with our policy, it is probably best for you to shop at one of the many orchid shows offered throughout the year. You can contact your local orchid society to find out when these shows are offered in your area. Orchid societies are also an excellent resource to meet other orchid enthusiasts and to find out what types of orchids will thrive in your area.
"Shopping the Shows" also gives you the opportunity to see offerings from many different vendors - including those from around the world.
Thank you for visiting our website.
Questions: If you have any special order requests, please email us for information.